Frequently Asked Questions

1. Do you offer custom jewelry or clothing design?
Yes! We specialize in made-to-order jewelry and clothing tailored to your style, size, and vision.

2. How long does a custom order take?
Production usually takes 2–4 months, depending on the complexity of the design. We’ll provide a timeline after your consultation.

3. Can I bring my own design or inspiration?
Absolutely! We welcome your sketches, photos, or ideas to bring your vision to life.

4. What materials do you use?
We work with high-quality fabrics, precious metals, and gemstones to ensure every piece is both beautiful and durable.

5. How much does a custom piece cost?
Prices vary based on design, materials, and labor. A custom quote is provided after reviewing your request.

6. Is there a consultation fee?
The first consultation is free. A deposit will be required if you decide to proceed.
7. Can I request modifications after placing an order?
Minor changes may be possible within 48 hours. Major alterations may incur additional fees.

8. What if the final piece doesn’t fit or match my expectations?
We offer one free adjustment for custom clothing and will do our best to resolve any jewelry concerns.

9. Do you recreate existing designs or brands?
We do not copy trademarked designs, but can create original pieces inspired by your style preferences.

10. Are all custom items handmade?
Yes, every custom order is individually handcrafted with precision and care.

11. What payment methods do you accept?
We accept credit cards, PayPal, and bank transfers. A deposit is required to begin your custom piece.
12. Do you accept online services?
Sorry, to ensure the best personalized experience, we currently offer offline, face-to-face services only.